Financial Technology
Customer verification for confident onboarding
Know who you're serving. WeLend offers customer verification solutions that help businesses verify identities and onboard customers digitally.
At a glance
Customer Verification
- KYC
- Identity verification
- Face verification
- Liveness
Capabilities
Verification capabilities
The capabilities available for your use case are confirmed with our business team.
KYC
Know Your Customer checks that support responsible onboarding and compliance processes.
Identity verification
Confirm that a customer's identity details are genuine.
Customer onboarding
Bring verification into a smooth, digital onboarding journey.
Face verification
Match a customer's face against their identity document photo.
Liveness
Help confirm that a real, present person is completing verification.
Why it matters
Why customer verification matters
For financial services and many other businesses, verifying customers is fundamental — it helps reduce fraud, supports regulatory obligations and builds trust with genuine customers.
Digital verification lets you do this without slowing customers down, so onboarding can be both secure and convenient.
Personal data should always be handled responsibly and in line with Kenya's data protection requirements.
FAQ
Customer Verification: frequently asked questions
Can't find what you're looking for? Ask the WeLend Assistant, or talk to our team directly.
Ask on WhatsApp(opens WhatsApp in a new tab)What is customer verification?
Customer verification is the process of confirming that a customer is who they say they are. WeLend's solutions cover areas such as KYC, identity verification, customer onboarding, face verification and liveness.
What is liveness?
Liveness checks help confirm that a real, present person is completing a verification — rather than, for example, a photo of a photo.
How is customer verification priced and integrated?
Scope, integration approach and commercial terms depend on your use case, so they're agreed directly with each business. Talk to the WeLend business team on WhatsApp to discuss your requirements.
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Strengthen your onboarding
Talk to our business team about your verification needs.